254 Payroll HubFiling with Excel Upload - Step by Step Guide
Excel upload is recommended when you have:
Visit itax.kra.go.ke and log in with your credentials.
Click "Returns" → "File Returns".
Choose "Income Tax - Resident Individual" and select the return period.
Before filling the questionnaire, look for the "Download Excel Template" option. Click to download the ITR template.
Open the downloaded template and fill in your details:
Before uploading, ensure:
Back on iTax, click "Upload Excel" and select your completed file.
The system will display the uploaded data. Review each section carefully for accuracy.
If all data is correct, click "Submit". Download your acknowledgement receipt.
Solution: Ensure PINs are 11 characters (letter + 9 digits + letter). Example: A001234567X
Solution: Enter amounts as plain numbers without commas or currency symbols. Use 50000 not 50,000 or KES 50,000
Solution: Check all highlighted/required fields are filled. Don't leave mandatory cells empty.
Solution: Save as .xlsx format. Don't use .xls or .csv